Updated: Apr 20
HIGH PROFILE CLUB
Why should businesses use CRM?
By Mireia Contreras on July 23th
Today I will explain the functionality of CRM (Customer Relationship Management), an application that for entrepreneurs, medium or large companies, will be handy to improve your business.
If a few years ago, I had asked you to send an email or call a customer, you would probably lose time searching for their phone number in a contacts calendar. Today, thanks to technological advances, searching for contacts, is the fastest and easiest it’s ever been. You can get hold of information all in one platform, whether that’s a Word document or a spreadsheet.
Due to the large volume of customers that companies have nowadays, the most important thing is to maintain a network of contacts under the same database. This tool will allow us to offer better services and keep all the information stored in the same program.